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New Workplace Skills & Human-Centric Leadership in the Age of AI

April 16, 2026

1 Hour

Why Attend

For years, Tax and Finance leaders have focused on "fixing the data" and "automating the routine." Yet, global data suggests that nearly 40% of the core skills required to perform these roles will be disrupted in the next five years. The challenge is shifting from technology adoption, to the capacity of the tax workforce to adapt and the ability of leaders to navigate the "agentic leap" where AI acts as a co-pilot rather than just a tool.


Traditional command-and-control leadership structures are failing in a digital-first world. When leadership remains focused solely on oversight rather than enablement, teams become fragmented, and small misalignments in AI-assisted workflows scale quickly into governance risks.


Anita Richter has spent years experimenting with "New Work" and modern leadership principles within the Indirect Tax function at Springer Nature. She will share what worked, what failed, and how you can transform your tax department into an agile, human-centric hub.


Attending this session will help participants understand:

  • Why technical subject-matter expertise is no longer the ceiling for success in Tax.

  • How to shift your leadership mindset from control to enablement to foster psychological safety.

  • How to protect your team’s Deep Work capacity in a world of constant digital noise.

  • The "no-regret" strategies for aligning technology and talent in a Co-Pilot Economy.


Topics Covered

The webinar provides a structured exploration of the "Human Advantage" in the age of automation.


  • The Invisibility of Human-Centric Skills: Why skills like curiosity and creative thinking are the most valued by employers but the least mentioned in tax job descriptions.


  • The Fragility of Human Infrastructure: Understanding how external shocks and remote work erode interpersonal skills and why they require deliberate "maintenance".


  • The Co-Pilot Economy in Tax: Moving from mass automation to a model where human-AI teams reshape value chains and innovation flourishes.


  • Future Roles in the Tax Department: Identifying emerging roles; from "Agent Orchestrators" to human-centric advisors, and the competencies needed to fill them.


  • Productivity vs. Cognitive Offloading: How to use AI to enhance judgment rather than substitute for it, maintaining "desirable difficulty" for team growth.


  • Cultivating a Growth Mindset: Practical ways to build a culture of lifelong learning where teams experiment with AI tools safely and effectively.


  • Skill Acquisition Timelines: The reality of how long it takes to upskill a tax team in human-centric competencies (months, not weeks).


Who Is This For

This session is designed for international leaders and senior professionals who want to bridge the gap between technical excellence and the future of work:

  • Heads of Tax and Tax Directors: Looking to safeguard their team's relevance and navigate the organizational impact of AI.

  • Tax Transformation and Technology Leaders: Who realize that digital tools are only as effective as the people operating them.

  • Senior Finance Professionals: Seeking to move beyond "traditional" management into modern, human-centric leadership.

  • HR and Talent Partners for Tax Functions: Responsible for defining the next generation of tax talent and career pathways.

  • Compliance and Risk Officers: Interested in how human-AI collaboration reduces systemic and interpretive risks in digital tax.

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