Why Attend
Tax administrations around the world are undergoing a profound digital transformation. Driven by the need to close tax gaps, reduce compliance burdens, and meet rising expectations from taxpayers and governments, authorities are rethinking how tax is administered, monitored, and enforced. This transformation is not incremental. It represents a shift in how tax systems are designed, embedded, and governed.
For taxpayers and advisors, understanding this shift is no longer optional. As tax administrations move toward real-time data access, advanced analytics, and automation, the way businesses interact with authorities is fundamentally changing. Compliance is increasingly embedded in operational systems, audits rely more on data patterns than ex-post reviews, and the role of human judgment is being reshaped by digital tools.
This webinar explores how tax authorities themselves assess their progress along this journey. Using the OECD Digital Transformation Maturity Model, it provides insight into how administrations evaluate their current state, where they see strengths and gaps, and what their long-term vision looks like under Tax Administration 3.0.
Attending this session will help participants understand:
How tax authorities frame and measure their digital maturity
Why digital transformation is central to future compliance models
What Tax Administration 3.0 means in practice for taxpayers
How authority roadmaps influence business systems and reporting
The session is designed to give tax professionals a clearer view of the direction of travel, so they can better anticipate regulatory expectations and operational impacts.
Topics Covered
The webinar follows the structure of the OECD’s work on digital tax administration and the findings from self-assessments conducted by tax authorities worldwide.
Key topics include:
From Tax Administration 1.0 to 3.0: The evolution from paper-based, retrospective tax systems to digitally embedded, real-time tax administration models.
Why e-administration is no longer enough: The limits of Tax Administration 2.0, including rising costs, growing data volumes, privacy concerns, and limited impact on taxpayer behavior.
The OECD Digital Transformation Maturity Model: An overview of the self-assessment framework used by tax authorities to evaluate their digital transformation across key attributes.
Maturity levels explained: Emerging, progressing, established, leading, and aspirational stages, and what differentiates administrations at each level.
What the self-assessments reveal: Insights from the OECD pilot involving more than 50 tax administrations, including where authorities are most advanced and where gaps remain.
The building blocks of Tax Administration 3.0: Digital identity, taxpayer touch-points, data management, tax rule management, governance frameworks, and new skill sets.
The people factor: Why human resources, skills development, and change management consistently score lowest in maturity, despite being critical to success.
Certification and long-term capability building: The role of certified professionals and structured learning in sustaining digital transformation over a 5 to 10 year horizon.
The focus throughout is on understanding how tax authorities think, assess themselves, and plan their digital future.
Who Is This For
This webinar is intended for professionals who want to understand tax digitization from the perspective of tax authorities:
In-house tax professionals and managers: Who need to anticipate how authority systems will affect compliance and reporting.
Tax technology and transformation leaders: Designing systems that must align with current and future authority expectations.
Advisors and consultants: Supporting clients in adapting to real-time reporting, embedded compliance, and digital audits.
Policy and public-sector focused professionals: Interested in how international frameworks shape national tax administration strategies.
Professionals involved in governance and risk: Who need to understand how authority maturity impacts enforcement and assurance.
This session is particularly relevant for organizations operating across multiple jurisdictions influenced by OECD guidance.